Shipping policy
NextGen Cricket – Shipping Policy
At NextGen Cricket, we aim to deliver your orders quickly, safely, and with full transparency. Please review the details below before placing your order.
Shipping Options
We offer multiple shipping choices based on your timeline:
-
Standard Delivery (U.S.)
Typically arrives within 5–8 business days
✅ Free on orders over $200 -
Express Delivery
Faster options including 2-day, 3-day, and overnight shipping
Available at checkout for an additional cost -
International Delivery
We ship worldwide with delivery times varying by location
📌 Duties, taxes, and customs fees (if applicable) are the customer’s responsibility
🚫 Free shipping does not apply to international orders
Order Processing
- Orders are generally processed within 3–5 business days
- Processing times may vary during high-demand periods
📌 Store Hours Impact Fulfillment
Orders are packed and shipped only during store operating hours.
Example:
If an order is placed over the weekend, it will be processed when the store reopens.
Shipping Costs
Shipping charges are calculated at checkout based on:
- Package size and weight
- Delivery location
- Selected shipping speed
Tracking Your Order
Once your order is shipped, you’ll receive an email with a tracking number so you can follow your shipment in real time.
Address Accuracy
Please ensure your shipping details are correct at checkout.
- Incorrect or incomplete addresses may result in delays
- Additional charges may apply for re-delivery or corrections
Delivery Expectations
While we work with reliable carriers, delivery timelines are estimates and not guaranteed.
Delays may occur due to:
- Weather conditions
- Carrier issues
- Peak seasonal demand
Product & Shipping Limitations
Some items may have shipping restrictions due to size, weight, or regulations.
Any such limitations will be clearly shown on the product page or during checkout.
Holiday & Peak Season Notice
During busy periods (holidays, promotions, or launch events), processing and delivery times may be extended.
We recommend ordering early to avoid delays.
Lost or Delayed Shipments
If your order is significantly delayed or appears lost:
📧 Contact us at support@nextgencricket.us
Our team will investigate and assist you promptly.
